Get Ur Mise On

I’ve been working from home for the last four out of five days this week while a small swarm of contractors, clad in combinations of denim workshirts and white Tyvek coveralls, have been shuttling back and forth above and below me into attic and crawlspace, upgrading our modest 1950s home into an more energy-efficient, climate controlled living space. It’s fantastic to finally see all this much-needed work happening around me and observe how these practiced trade crews approach their jobs.

It’s also been a huge distraction.

In the abstract, working from home for most of the week seemed like it would be rather easy to do: I filled my sweet heavy-duty HighEdWeb tote bag with all the paperwork and files I thought I might need and brought it home. All that plus my laptop and wifi and I could do all the work I need to do from the comfort of my kitchen table. Or so I thought.

I did okay for the first day, catching up on email, and even participating in a meeting via phone. But by day two I was losing serious ground, and going a bit stir crazy. There was something about the change in environment I wasn’t used to at all, and it became almost physically difficult for me to stay focused on work for more than 10-15 minutes at a time.

Sure, part of it was due to the fact that there were workmen noisily installing ductwork in the space below me for much of the day, coming in and out of the house with tools and listening to rock radio at a modest volume—nothing I couldn’t block out with my own headphones, and hey, whatever they need to do their best work I’m not going to tell them to change.

And if that had really been the core of what was distracting me, it would have made me anxious or agitated, but instead my lack of focus was more like a listlessness, an inability to move from one task to the other without getting up to rummage for snacks. I got really good at that part.

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It wasn’t until midway through Day Three that I realized what was missing, the one thing I have in my office that didn’t and couldn’t pack in my tote bag to work from home: my mise-en-place.

If you’re familiar with my “Human At Work” talk  you know that this was a concept I learned from chefs; mise-en-place is French for “put in place” and in professional kitchens (where it’s often just referred to as mise) that means to having a workstation that is clean and organized, with all your tools within reach, and all the ingredients you need prepared and ready to use. NPR did a great exploration of this a while back if you want to learn more, but the takeaways for me have always been the importance of optimizing your workstation for the work at hand, and then cleaning as you go.

I have really good mise at my office. I had zero mise working at home, and it took me too long to realize it, but once I was able to set that up I found my workflow moved so much better. Suddenly I didn’t have to keep getting up to look for something, which inevitably led to distraction chain reactions. Instead I got all my pens and pencils and charging cables where I needed them; set up my notebook and folders in the right spot to review while I typed. Coffee mug on my right for fueling through my database building, Rubik’s cube and deck of cards on my left for deep thinking.

And the “clean as you go” part of mise-en-place can’t be forgotten either. Part of what really makes the whole philosophy work is to be continuously cleaning up your workspace between tasks. Now, working electronically may make that seem less important, but I like to think of it not so much about cleaning away debris as it is about resetting the workspace for what’s next. Sometimes just taking a few extra breaths, a quick stretch, walking to the kitchen for a coffee refill, makes doing what’s next easier and more efficient over time.

And that’s the real goal: not neatness, but efficiency. In fact, mise-en-place doesn’t—and shouldn’t—have to mean your entire working environment is organized. You can have a really messy office or desk, but your “workstation” will still run really efficiently if you make the prep part of your routine and set yourself up to get stuff done in the way that works best for you.

Since I got my mise on at home, the work is getting done again. I’m lucky enough to have a job where I can actually do my work from home with just a laptop and an internet connection, no matter how many workmen in heavy boots are clamoring above my head removing old insulation. Okay, it helps to have headphones, too.

Doing any job well takes focus on the task at hand, but it also takes having the right tools at hand as well. Just like the men working in my house can pull the exact screwdriver or pliers they need from their toolbelt behind their back without looking. There is far less distraction when you get your mise on.

photo by Chetan Menaria

Letting Go to Move Forward

I just had my last-ever meeting with my boss. She’s leaving our office  after 13 years of work in higher ed marketing for a big opportunity in a different industry and a different town. She’s taking a bold step, leaving behind an institution that not only helped shape her, but that she helped shape for others.

I’ve been trying to figure out how I feel about the whole thing and frankly I’m in a bit of a daze.

On one hand, I don’t blame her for leaving when she is. Our office and our campus have been on a very bumpy road this year, especially over the past few months. She stepped up to take on a lot for our team and was not rewarded well for her efforts. Combined with all the continued protests and negative vibes going around our campus, plus new leadership still just settling in and others vacancies still to be filled, I think her timing is actually probably perfect.

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How Nice People Leave

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We’re losing a valuable member of our team at the office today, and it sucks.

Well, it sucks for us anyway – not for her. She’s leaving to get married, returning to her home state with her new husband, and returning to the job she left when she came to work with us. That’s right–she’s so good at what she does that her old employer was happy to make room for her to return. In other words, she’s going to miss us too, but she’s not going to be hurting for career opportunities.

We’re all very happy for her, obviously. It’s exciting to see a talented person embark on a new chapter of their life, seizing an opportunity and going for it. And it’s not all that unusual, really. Staffing turnovers are just another part of the landscape even in higher ed marketing offices like ours. I can think of a dozen people who have left our team for one reason or another during the nearly five years I’ve been in my job. And we’ve had just as many new people join the team in that time, including the one who’s leaving today.

But her departure stands out to me because she is going out with the most awesome courtesy and professionalism anyone could have hoped for, going above and beyond anything I’ve seen before to be absolutely sure we know as much as possible about how she did her job and that we’ll have the tools and resources we need to help us continue the work she started.

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