The People I Trust

I’m sharing my process as I prepare the keynote talk I’ll be presenting at the 2016 HighEdWeb New England regional conference on March 18. This is Part Seven; you can find an index of all previous posts in this series on my #ShareHuman page.

I work with a great bunch of people at Ithaca College, and I think I probably owe a lot of them apologies.

I’ve been more than a little cranky and irritable this week because so much of my attention and creative bandwidth has been taken up by the work we’re doing together in our teams—really big, exciting work, but in overwhelming quantities—and that makes the part of me that feels like I should be working more on my conference keynote really anxious that I won’t be able to pull it off.

I think I may have let that frustration slip through the cracks of my attitude in a meeting or two over the past few days. I’m sorry about that.

But it happens to everyone of us eventually. We are all humans with lives outside of work, with personal stuff we have to deal with. We’re adults and we figure out a way to get through it, and as our work lives become more closely knit, we also grow to understand how and when we can support each other through stressful times as well as joyous ones.

The people I work with are really good at this, and make me feel lucky to be a part of their team. They make me feel valuable, and at the same time I am in awe of all the special and effortless talents each of them possesses. That is exactly why my office colleagues are the first people I am turning to for feedback on my presentation.

Within a couple hours of this post being published, I will be presenting a dry-run of my keynote just for them in our conference room, and it will be the first time I have walked through my entire talk out loud in real time. In fact it will be my first time actually putting words to the slides, and trying to string together ideas and themes that have up until that point have really only lived in my head.

Honestly, I’m pretty nervous about this moment. I’m not even sure if the presentation I’ll have to share with them is complete enough to be coherent, let alone cohesive or valuable. But I’m also eager for this moment to happen, because I already know that my colleagues are there to help.

And I planned it all this way on purpose, knowing it would force me to get a full talk completed a week early so I could get the feedback I need from people I trust most. An audience who will be forgiving when I stumble, laugh when I need it, and give me notes that I can really use. People who know me and what I’m trying to achieve, and who want to see me succeed and represent them as best as I can.

Getting this presentation on its feet for the first time for people I trust might be the most important final step in this entire process, and I wouldn’t have it any other way. I did this same thing the last time I was creating a new talk and it was a huge benefit for me and that presentation, because my colleagues helped me see clearly what needed to be cut, what needed to grow, and what was missing from the presentation I had, and cleared the path for me to make it into a presentation that succeeded beyond my greatest hope.

So thank you in advance to all my colleagues who will be there to help me this morning, listening and taking notes, being picky and being honest. Despite all the work we all have to do, you are taking time from your day to help me be better, and I can’t thank you enough. I only hope I make it worth your time.

And I’m sorry again if I’ve been cranky or anxious. I know you understand.

How Nice People Leave

sunset_road

We’re losing a valuable member of our team at the office today, and it sucks.

Well, it sucks for us anyway – not for her. She’s leaving to get married, returning to her home state with her new husband, and returning to the job she left when she came to work with us. That’s right–she’s so good at what she does that her old employer was happy to make room for her to return. In other words, she’s going to miss us too, but she’s not going to be hurting for career opportunities.

We’re all very happy for her, obviously. It’s exciting to see a talented person embark on a new chapter of their life, seizing an opportunity and going for it. And it’s not all that unusual, really. Staffing turnovers are just another part of the landscape even in higher ed marketing offices like ours. I can think of a dozen people who have left our team for one reason or another during the nearly five years I’ve been in my job. And we’ve had just as many new people join the team in that time, including the one who’s leaving today.

But her departure stands out to me because she is going out with the most awesome courtesy and professionalism anyone could have hoped for, going above and beyond anything I’ve seen before to be absolutely sure we know as much as possible about how she did her job and that we’ll have the tools and resources we need to help us continue the work she started.

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