Five Thoughts About Time

Here’s all I really know (for now) about how time works:

  1.  I cannot move through time any faster than you or anything else on this planet. Your individual conscious experience of the passage of time may be different from mine, and that individual experience is also relative internally. Our own experience of time may speed up or slow down as our engagement with the world changes from moment to moment.
  2. I cannot change the direction I move through time. Either I’m moving from the present moment to the future moment, or I don’t exist. I may remember the past vividly, but I can never actually return there.
  3. We can each expect the same number of minutes and hours to use in a day as everyone else on earth. How we choose to use that daily allotment is completely up to us.
  4. We can never really be sure how much time we have left.
  5. Every choice we make about how to use our daily time and attention is building our own path toward the future.  

You are on your path right now. Even when you are still, you are moving forward. In a way, moving through time isn’t even something we do but something that happens to us, to everyone.

If we imagine the future, it is often described in a metaphor as what’s “just around the corner” or ” just over that hill” or “across the sea.” We agree it is unknown, uncertain at least, but we are all moving toward it at the same speed. We may choose to bring pieces of the past with us, but recognize that it will becomes a burden we must manage.

If you want to hold on to the past, you must figure out how to carry it. If you want to affect your future, you must act in the moment you have now.

Spring Training

We’ve had a run of unusually sunny days this week, and the college campus where I work has sprung to life in the warmth of it all. Just a few days ago I heard a sound in the distance that always sends a little ripple of joy through my brain: the distinctive dhoiiinng! of a metal bat smacking a baseball. Ahhh…. spring has arrived.

Cue the birdsong, cue some remixed Vivaldi, cue the mud and budding trees. When the college baseball team begins batting practice outdoors, I know that’s my cue to begin some spring training of my own.

Even before it has officially begun, just the thought of spring inspires thoughts of new beginnings. I try to channel that energy the same way a baseball team does—stretching, examining my swing again, and reevaluating my tools and skills. Is there something I can do to improve this year? Small adjustments I can make, or new techniques that will improve my performance?

Spring training is not just about warming up, but also rebooting. It’s about reconnecting with your teammates, and recommitting together to the work ahead. Work you do because there’s something about it that you all love, that you all contribute to in special ways, and that you all want to improve.

We all want to go out there and win every day, but that doesn’t happen without regularly reviewing and training ourselves on the fundamental skills. That’s what spring training is for.

And now the days are getting longer, and warmer, and the scent of new growth is in the air. There’s no better time to lace up your shoes and get moving. It’s time to play ball again.

 

Baby Steps

This was the first personal productivity method that ever stuck with me, and it came from Richard Dreyfuss:

“Baby steps?”
“It means setting small, reasonable goals for yourself, one day at a time. One tiny step at a time… For instance, when you leave this office, don’t think about everything you have to do to get out of the building, just think about what you must do to get out of this room. And when you get to the hall, deal with that hall, and so forth. You see?”

Dr. Leo Marvin (Richard Dreyfuss) describes his book Baby Steps to Bob Wiley (Bill Murray).

That’s what Dreyfuss (as Dr. Leo Marvin) offers as a path to curing the severe phobias of Bill Murray (as Bob Wiley) in the 1991 film What About Bob? (you can watch a clip of the scene here), which of course leads to increasingly wacky situations (and one of my favorite Bill Murray performances).

It’s a made-up conceit for the movie, but… there’s something very real and familiar about the idea that has always stuck with me. It’s simple enough for anyone to understand how it works, and it’s easy to remember and try for yourself. In fact, part of why it works so well for comedy is because it seems obvious and simplistic enough to be plausible, so there’s no way it could actually work, right? But it does, and it’s not a new idea.

The “Baby Steps” method is about learning to focus, but it’s also about learning to let go of the fear and anxiety that prevents us from finding that focus. Bob Wiley lives in constant anxiety about hundreds of ways he could get hurt or fail out in the world, and those phobias prevent him from being able to function. But focusing on one small, simple goal means putting aside all other fears. With all the resources of his mind focused on doing one thing, and all other anxieties on hold, Bob is able to finally able to venture out into the world.

Actually, “Baby Steps” isn’t about actions at all—it’s about making decisions. It’s about letting go of thinking of all the things you have to do, and deciding on one small, manageable task you can do right now.

Decide what you can do right now that will be useful, something you have to get done today, and give your full attention to doing that one thing. When you’re done, reward yourself with a little break, then decide to do another thing, and do that. Repeat.

It may not be easy or practical to apply this to your entire day. There will always be interruptions and things beyond our control, but we can find the smaller steps within those moments too if we need them. It may not be a complete solution to all your problems, but if you want a simple method for making better decisions about how you spend your time, “Baby Steps” is a step in the right direction.

Staying Informed With Countable

Amidst all the news about the sweeping executive orders, and “undoing” legislation coming from our federal lawmakers, I’ve been looking for tools to help me follow my own advice and be a better-informed citizen. It didn’t take long to find just what I wanted:

Countable is a free non-partisan website and app that not only tracks all the legislation passing through Congress and the Senate, but also offers basic details about the pro and con debates around a bill. You can learn at a glance what is being negotiated (or more likely fought over) in legislation, and understand who might be affected, or what effect a bill may have on existing rules or regulations. They even track activities like the ongoing confirmation hearings for new cabinet nominees. And you can browse all of it by different categories, or search for specific keywords you’re concerned about.

After you create a profile, Countable also gives you direct access to the senators and representatives from your district. Just tap their name and you can see their complete voting records, as well as any bills they are currently sponsoring. And this might be my favorite part: just one more tap and I can call their office, send them an email, or even record a short video message to them to share my concerns.

Because if we learn nothing else from this current political era, it is clear that we can and should all be more vocal and active in how we reach out to our elected representatives. And thanks to technology, it is easier and faster to do that than it has ever been before. “It’s too hard,” or “it takes too much effort” is not an excuse anymore.

I plan to stay involved, or at the very least, stay aware, and not let bad decisions get by without comment. I think Countable is a great place to start.

 


Have you found a similar tool or organization that you rely on to keep you informed about issues that are important to you? Let me know in a comment below. I’d love to learn more!

Green hills below a vast clear blue sky

How To Survive Whatever Comes Next

I am part of the popular majority who did not vote for the person who is officially becoming President of the United States today. And like many others in that majority, I have been cycling through feelings of disbelief, anger, sadness, and disappointment since November. Every announcement about the leadership appointments and policy changes expected from the incoming administration are disturbing. All the ongoing investigations around intelligence breaches and Russian influence only make things seem uglier.

I am not happy about any of this. But I am not going to live unhappy because of it, and neither should you.

Regardless of who you voted for, regardless of what you expect to happen next, there is one thing we can all do to make our lives and this country better: we all have to wake up each day and make good decisions about how we’re going to live and work and communicate and contribute to the world in a way that is meaningful to us.

And as I’ve been writing about since this blog began, making good choices means staying HUMAN: Honest, Unafraid, Mindful, Active, and Nice.

Be HONEST with yourself and with others about what really matters to you. Follow the subjective honesty of your heart and your gut to help you understand your values, but don’t ignore the objective honesty of facts and data, especially if they conflict with your instincts. Feel confident that you could explain why you feel the way you do about things, why you choose what you choose, and if you don’t know why, be honest enough to say that too. That’s how we learn and grow.

Be UNAFRAID of bullies and threats against your beliefs and values, and be unafraid to be different, to stand apart from the crowd and share your honest self. And equally important, don’t be afraid to admit when you’re wrong about something. Admitting you’re wrong is just admitting you’re human. Now that news and social media can influence us so subtly that we’re not even aware of it, it’s highly likely that what you’re sure you understand today may change tomorrow as new information becomes available. Don’t fear that change just because it’s different, but also don’t be afraid to ask questions when the answers aren’t clear.

Stay MINDFUL of how you apply your time and attention every day. Do your work with purpose, informed with the honesty and fearlessness you’ve already built. Don’t lose sight of your values, and don’t be steered astray of your goals by taking on too much at once. Set goals that are important to you, that you know you can achieve, and measure your progress. Don’t just witness your life happening—participate in every day, and let yourself be absorbed in what you’re doing. Breathe, and know that you are breathing.

Be ACTIVE about nurturing your values and seek opportunities to grow. Learn facts, learn history, learn science and culture. See a movie about people who look and talk differently from you. Travel to a place you’ve never been. Discover something inspiring, and then share it with someone. Write about it, photograph it, sing it aloud. If you think you can make change in the world, don’t just stand in place yelling about it—go out and make the change happen. Don’t keep your self to yourself.

Be NICE to your fellow humans. Listen, be patient, be engaged. Ask people about their lives, about their worries. Give time to help when you know help is needed. Share what you can, give support to individuals and organizations that you think are making a difference in the world, and not just to feel good. Yell and scream at problems, not at people. Don’t hate, don’t bully, don’t demean. Be patient, be reasonable, and act with dignity. Be a good citizen, willing to work with others for the benefit of all.


As John Milton wrote in Paradise Lost, “The mind is its own place, and in itself / Can make a heav’n of hell, a hell of heav’n.”

I choose to focus on the good today, and be grateful for the bad that never came to be. I choose not to waste whatever miracles lie ahead but help make them happen. I choose to be Honest, Unafraid, Mindful, Active, and Nice.

Stay human, share human, and live a good life. We’re all still here, we’ll still be here tomorrow, and the day after that. Let’s make a heav’n of hell together today and see what happens.

Work on Vacation

I am technically on vacation as I write this. I’m not supposed to be checking email, or doing anything related to work. I’m not supposed to be updating documents or spreadsheets or doing research. And yet I have done all of those things every day of my vacation within view of the ocean.

And you know what? It’s been an amazing vacation, and it truly has been restful and relaxing the whole time. So why am I “on vacation” but still doing “work” at the beach?

Because I’m only doing work I really want to do, and only for two or three hours in the morning. The rest of the day is devoted to being on vacation with my wife, playing epic games of miniature golf and skeeball, reading novels on the beach, and consuming copious amounts of fried and freshly shucked seafood and soft-serve ice cream. You know – vacation stuff.

Because the point of vacation isn’t simply about about “not doing work”—it’s about taking a break from the things you have to do and focusing instead on only doing things you want to do, and doing it all in as relaxed and leisurely a manner as possible. I asked myself, What is it I am taking a vacation from? and whatever the answer, those are the things I should not be doing.

Or to think of it another way: I choose to use my vacation time, “me” time, to finally indulge my energy and attention on all the things that I feel I’d rather be doing when I’m stuck doing work. What I’m taking a vacation from is the obligations to others, and focusing instead on just hanging out with my wife, being as leisurely as possible.

Did I bring a lot of material related to my work with me? Yes, because it’s stuff I really want to work on for myself. Lots books and notes to review for my upcoming conference presentations, but also my own beach reading material for kicking back on the sand under an umbrella.

Vacations for us mean leisurely mornings with few plans. Coincidentally, mornings are a peak time of energy and attention for me, a time when I’m most able to do productive work. By taking two or three hours every morning of leisure time doing some of the work I want to get done for myself, I am able to relax and use all my remaining energy and attention fully to enjoy the rest of the day free of distraction.

By allowing myself to indulge in doing the work I truly want to get done for myself, I am able to get rid of the nagging feelings of things left undone. It’s amazing how much even just a single productive hour can make on the rest of my day, all while still sleeping late and relaxing and enjoying the sights and sounds and cool breezes of Cape Cod in September.

So I won’t feel guilty about checking email or updating spreadsheets while I’m on vacation, as long as I’m honest with myself about doing it because it’s something I genuinely want to do, and will enjoy having done. The key is to keep it to a short, set amount of time, and then letting go of it for the rest of the day.

Scheduling a little time for productive work during vacation can be a wonderful thing as long as you’re smart and honest about it. Don’t work just to work, and don’t engage with anything you don’t feel drawn to. Vacation time is you time, and that’s what’s most important.

I’m happy I found this balance, and I’ve had a wonderful week because of it. In fact, thanks to fewer distractions on my mind during the day, I think my miniature golf game has improved – I’m almost making par for every course.

More importantly, I’m having a great time because I made time to work on vacation.

Sharing Human at HighEdWeb 2016

I’m travelling for professional conferences this year more than ever before, and participating in them more deeply than I ever thought I could. It’s not something I set out to do, especially after mostly laying low for 2015 and not attending much (well, there was that one thing). But I’m making up for that time away in 2016, with at twice the activity on my schedule in 2016, especially when it comes to events related to the HighEdWeb Association.

First off, I recognize that it’s a privilege to even be able to attend a professional conference at all, let alone to have the costs of such an excursion covered by my employer. I’m grateful for that support every single time, and for the same reason I am more than happy to trade off every other year and let someone else from our team attend. I have seen and felt the effects that a great conference of new ideas and perspectives can have on the work we do. The sense of community and support that comes from meeting and socializing with colleagues and peers from around the country has changed me and improved my work immeasurably, and I am so grateful to be part of it.

But this year I’m returning to HighEdWeb for 2016 and I’m excited to be on the schedule with both a pre-conference workshop and a conference presentation, and I can’t wait to share them both with my higher ed peers:

Human At Work(shop)

This pre-conference workshop is an expanded, hands-on version of the “Best of Conference” talk I gave at HighEdWeb 2014, focused on diving deeper into the details that I could only mention in passing in that original 45 min. presentation. I will share some of the specific steps and resources that have evolved in my own productivity toolbox over the past two years, but most of the time will be devoted to leading participants through a series of steps to finding their own best ways of getting things done. If you’re planning to attend HighEdWeb this October, this workshop will be a great opportunity to work on your own specific trouble areas, whether that’s email overload, task management, or just finding better work/life balance, and you’ll leave with a new perspective on how to organize your work and make room for all the amazing new ideas you’ll be hearing about during the main conference in the days that follow. I hope you’ll consider signing up for what should be a very productive afternoon together before the main conference begins.

Share Human: The Value of Sharing Beyond Authenticity

I’m also excited to be presenting a version of the talk I gave back in March as the HighEdWeb New England regional conference keynote. I don’t have a lot more to say about this talk here that I haven’t already explored in my posts leading up to that event, but I am looking forward to getting another chance to share a message that is personal and different and important to me. The challenge this time will be delivering my ideas in 15-20 minutes less time than I did for the keynote, a constraint I’m actually grateful for to help me hone the message of my talk even further. That means even if you saw my HighEdWeb NE keynote, you’ll probably see some changes in this version, but hopefully you’ll still feel the same feels as before.

Of course, those are just two things I happen to be presenting, but the entire schedule for this year’s HighEdWeb is seriously full of some amazing presentations. I already know I’m going to have to make some tough choices about what to see myself while I’m there.

But at this point, I wouldn’t expect anything less from HighEdWeb. The level of participation at this conference continually amazes, and so does the commitment of all volunteer organizers and committee members making it happen. I really hope you’ll get the chance to attend and participate in this great coming-together of passionate, like-minded communication professionals. Think about it if you must, but don’t wait too long (you only have until July 31 to get early-bird discounts). If you’re on the fence, maybe this video will help you make up your mind?

If you are going to be attending this conference and would like to meet up, please feel free to reach out on Twitter and let me know. After all the anxiety of my presentations is over, I know I’m going to need large doses of Memphis barbeque and beer, and I can’t think of anything that goes better with a great meal than a great conversation. See you there!

Vacation Work

Apparently, I’m not good at taking enough time off throughout the year because it took me until last week to realize that I have ten days of vacation time banked that I have to use before this month is over or I lose it. But now that I’m being forced to use it, I intend to make the most of it.

For starters, I’m taking a full week off from work at the office to stay at home and do work instead. That is, I’m leaving behind my office email and calendar and meetings so I can retreat to bigger, deeper projects; pulling myself away from the demands of others to focus on the demands of my soul.

And I really do mean that. This is time off to feed my soul, my larger self, what makes me me. It is time indulge my creative hunger, dive deeper into the ideas I want to research and explore, and fill in the gaps of home projects that I’ve neglected for too long.

I will probably use some of this time to work on stuff related to my job as well, and that’s okay. We often think of that as a bad thing – we tell each other not to do “work stuff” while we’re away. But I’ve been in my job long enough now that so much of my “work stuff” is also “me stuff” that I care about. There things I want to learn and practice for myself during vactation time because I know they will make me better at my job when I return to the office. Why would we ever discourage that?

We understand the benefits of semi-annual offsite retreats for a leadership team or organization to focus on in-depth discussion and exploration of big ideas, long-term plans, and get to know their colleagues better. So why not use personal time away for the same purpose? Paid vacation time away from the office alone is a perfect opportunity to catch up on reading and research that has piled up; to explore my own creative ideas, make long-term plans, build skills, and find clarity.

I realize it is a priviliged situation to be in at all, to even have a job that offers paid time-off in the first place—I’ve had jobs in the past where this wasn’t the case. And to be able to have enough that I can spend this on my own, and still have real vacation time available later to spend with my wife traveling and not thinking about anything but the experience of being away.

It’s not like I don’t get alone time already. I’m usually up early enough to get an hour or two for daily reading and writing. And that morning focus is good, but it’s limited. It only allows for short writing sprints, iterating and editing blog posts like this, thinking out an idea as I go and redrafting, rewriting for a weekly goal.

A full week off for myself allows for something bigger, a chance to cast my net into much deeper waters and pull ideas and connections to the surface that for now I only sense are there, waiting to be found. But I am not setting any expectations, either. I have no specific goal of what I expect to find. The discovery process itself is the only goal I need.

At the end of this week I may not have much to physically show for it—no thick reports or manifestos, no charts or presentations—but I will have a more detailed map of the terrain than I had before. I will have a better sense of where I’m going, what the obstacles are, the challenges, and the opportunities, and I’ll be able to take my first steps on a path through it all.

I’m leaving the office for a week to work for myself from a fresh perspective. When I return to the office, I plan to bring some of that fresh perspective with me, wrapped in shiny foil swans like choice morsels from an indulgent feast of ideas.

Chaos Practice

I feel bad for chaos. It’s such an important part of the universe, yet nobody seems to want it around. We live in a world that values order, or at the very least, predictability. Whenever the systems or environments we rely on behave differently, and chaos starts to emerge, we feel we must exert our will to make it stop, to impose a sense of order once more. But we can never actually be rid of chaos, and I’m glad for that.

Chaos may be messy and unpredictable, but that’s also what makes it reliable. It’s what makes me grateful for chaos—I know I can rely on it to keep me from getting too comfortable.

In the core mathematical concept of chaos theory lies a simple, observable phenomenon: that small changes in the position or composition of a chaotic system make a big difference over time. That’s a pretty good explanation for what happened to me over the past six weeks or so, as I made slight deviations from my normal routines and habits to focus on big project deadlines and a conference presentation; suddenly a little pile of lower priority work I couldn’t give attention to has grown into digital and physical mounds of information like something out of a “Hoarders” television special.

There are piles and lists and notes and folders and sketches to be sorted, magazines and books and stacks of reports to be read. In a nutshell, my office is a mess, and all my productive habits have fallen apart. As of this writing, I have 2,026 unprocessed work emails in my account—unprocessed meaning they are either in my inbox or in one of a few different “action” folders waiting to have actions performed that have not yet been performed. Among these messages, 456 are marked un-read and 83 are flagged as important. And that’s just my work email. I’m afraid to even look at the numbers in my personal email accounts right now. Continue reading →

Get Ur Mise On

I’ve been working from home for the last four out of five days this week while a small swarm of contractors, clad in combinations of denim workshirts and white Tyvek coveralls, have been shuttling back and forth above and below me into attic and crawlspace, upgrading our modest 1950s home into an more energy-efficient, climate controlled living space. It’s fantastic to finally see all this much-needed work happening around me and observe how these practiced trade crews approach their jobs.

It’s also been a huge distraction.

In the abstract, working from home for most of the week seemed like it would be rather easy to do: I filled my sweet heavy-duty HighEdWeb tote bag with all the paperwork and files I thought I might need and brought it home. All that plus my laptop and wifi and I could do all the work I need to do from the comfort of my kitchen table. Or so I thought.

I did okay for the first day, catching up on email, and even participating in a meeting via phone. But by day two I was losing serious ground, and going a bit stir crazy. There was something about the change in environment I wasn’t used to at all, and it became almost physically difficult for me to stay focused on work for more than 10-15 minutes at a time.

Sure, part of it was due to the fact that there were workmen noisily installing ductwork in the space below me for much of the day, coming in and out of the house with tools and listening to rock radio at a modest volume—nothing I couldn’t block out with my own headphones, and hey, whatever they need to do their best work I’m not going to tell them to change.

And if that had really been the core of what was distracting me, it would have made me anxious or agitated, but instead my lack of focus was more like a listlessness, an inability to move from one task to the other without getting up to rummage for snacks. I got really good at that part.

start-being-more-productive

It wasn’t until midway through Day Three that I realized what was missing, the one thing I have in my office that didn’t and couldn’t pack in my tote bag to work from home: my mise-en-place.

If you’re familiar with my “Human At Work” talk  you know that this was a concept I learned from chefs; mise-en-place is French for “put in place” and in professional kitchens (where it’s often just referred to as mise) that means to having a workstation that is clean and organized, with all your tools within reach, and all the ingredients you need prepared and ready to use. NPR did a great exploration of this a while back if you want to learn more, but the takeaways for me have always been the importance of optimizing your workstation for the work at hand, and then cleaning as you go.

I have really good mise at my office. I had zero mise working at home, and it took me too long to realize it, but once I was able to set that up I found my workflow moved so much better. Suddenly I didn’t have to keep getting up to look for something, which inevitably led to distraction chain reactions. Instead I got all my pens and pencils and charging cables where I needed them; set up my notebook and folders in the right spot to review while I typed. Coffee mug on my right for fueling through my database building, Rubik’s cube and deck of cards on my left for deep thinking.

And the “clean as you go” part of mise-en-place can’t be forgotten either. Part of what really makes the whole philosophy work is to be continuously cleaning up your workspace between tasks. Now, working electronically may make that seem less important, but I like to think of it not so much about cleaning away debris as it is about resetting the workspace for what’s next. Sometimes just taking a few extra breaths, a quick stretch, walking to the kitchen for a coffee refill, makes doing what’s next easier and more efficient over time.

And that’s the real goal: not neatness, but efficiency. In fact, mise-en-place doesn’t—and shouldn’t—have to mean your entire working environment is organized. You can have a really messy office or desk, but your “workstation” will still run really efficiently if you make the prep part of your routine and set yourself up to get stuff done in the way that works best for you.

Since I got my mise on at home, the work is getting done again. I’m lucky enough to have a job where I can actually do my work from home with just a laptop and an internet connection, no matter how many workmen in heavy boots are clamoring above my head removing old insulation. Okay, it helps to have headphones, too.

Doing any job well takes focus on the task at hand, but it also takes having the right tools at hand as well. Just like the men working in my house can pull the exact screwdriver or pliers they need from their toolbelt behind their back without looking. There is far less distraction when you get your mise on.